General Questions FAQs
What makes exploreHVAC different, timelines, reporting, packages, contracts and cancellation. Learn more about our process.
What makes exploreMarketing HVAC & Home Services different from other marketing agencies?
We only work with HVAC and home service companies, we partner with one contractor per market, and we report on calls and leads, not just clicks.
Do you only work with HVAC companies, or do you help other home service businesses too?
HVAC is our specialty, and we also work with plumbers, electricians, roofers and other home service companies.
How long does it take to see results from your marketing services?
Paid ads can bring leads in the first month. SEO and map rankings usually take three to six months.
Can you help me create a customized marketing plan for my HVAC business?
Yes. We match you to the right plan for your stage of growth and add services as needed.
Can exploreMarketing HVAC & Home Services integrate my CRM or scheduling tools with its strategies?
Yes. We work with most major CRMs and scheduling tools.
Will I have access to data, reports, and insights about how my marketing campaigns are performing?
Yes. You get call tracking, a live dashboard and regular reporting meetings.
Can you show examples of success stories or testimonials from other HVAC clients you’ve worked with?
Yes. See our case studies and client testimonials.
Can you show detailed reports and explain exactly how each dollar of my budget is spent?
Yes. Ad spend is billed directly by Google, so you always see media and management separately.
Can you guarantee that my marketing strategy won’t be duplicated for competitors in my area?
Yes. We work with one contractor per market.
Are your services offered as a package, or can I pick and choose what I need?
Both. Choose one of three plans, then add services when you’re ready.
Do you offer any discounts for bundling multiple services?
Our plans are bundles: each includes several services for one monthly price.
Will you create a custom package if my budget is smaller than your standard plans?
Our Kickstart plan starts at $595/month, and you can add services as you grow.
What happens if I’m not satisfied with the results? Is there a refund or cancellation policy?
We don’t offer refunds, but we adjust strategy when results lag. After the first 12 months, you can cancel with 30 days’ notice.
Are there any hidden fees or surprise charges I won’t know about until after I sign up?
No. All costs are outlined up front.
Still have a question?
Call (334) 640-6524 or book a time with our team.